Linen Comfort :: Return/Exchange Policy

Return/Exchange Policy

Return/Exchange Policy

Returns will be accepted in original condition of purchase with its packaging and unopened and posted within 14 days of receiving the item. Please email us prior to returning the item/s.

Wrong color or wrong size but exactly what you ordered are generally not eligible for return but maybe eligible for exchange if you have not opened the package. Please choose the color and size carefully.
Please be kindly reminded that color displayed on screen can be different from the real item. This is usually caused by your computer hardware configuration, software configuration or even light shade or watching angle. Especially the printed products, the color may also differ from real item.

Note: postage for returning items is to be paid by you. We will refund full amount back excluding postage

FAULTY OR DAMAGED GOODS

Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement ASAP.